FAQ | Andaman Surprise – Your Questions Answered About Daytrips & Private Charters

Frequently Asked Questions

How long is the boat ride from Phuket to Phi Phi Islands?

On our speed catamaran, the journey from Royal Phuket Marina to Phi Phi Islands takes approximately 75 to 90 minutes depending on sea conditions. This is significantly faster than a ferry and means more time at the islands. We depart in the morning and return to Phuket by late afternoon.

What's included in the tour price?

All Andaman Surprise tours include round-trip hotel transfers from your Phuket accommodation, a curated buffet lunch, fresh fruit and soft drinks throughout the day, snorkeling equipment, and a life jacket. A dedicated crew member is on board at all times to assist guests. Specific inclusions are listed on each tour page.

Is the tour suitable for children?

Yes. We welcome families with children on all our tours. Life jackets are provided for all ages, and our crew are experienced with younger guests. Khai Island, included on the Phi Phi Island & Khai Island tour, is particularly well-suited for children due to its calm, shallow reef.

Can I visit Maya Bay on your Phi Phi tour?

Yes. Maya Bay is included on our Phi Phi Island & Khai Island tour. Access to Maya Bay is managed by the Thai National Park authority and is subject to sea conditions and daily entry limits. Our team handles all coordination and will keep you informed on the day.

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What is the difference between the Phi Phi & Khai and Phi Phi & Bamboo tours?

Both tours visit Phi Phi Islands. The Phi Phi & Khai Island tour includes Maya Bay and Khai Island — a great option for families and first-timers who want the full Phi Phi experience. The Phi Phi & Bamboo Island tour focuses more on snorkeling and relaxation, pairing Phi Phi with the quieter, more secluded Bamboo Island. Both depart from Royal Phuket Marina by speed catamaran.

Do you offer private tours or charters?

Yes. For groups seeking complete privacy and flexibility, we offer private catamaran charters. You choose the destinations, set the pace, and have the boat entirely to your group. Visit our [fleet page](/fleet) for details, or [contact us](/contact) to discuss a custom itinerary.

What happens if the weather is bad?

Guest safety is our first priority. If sea conditions are unsafe on your departure date, we will contact you in advance to reschedule or discuss alternatives. We monitor conditions closely and are always transparent about what to expect. We do not operate tours when conditions put guests at risk.

Where does the tour depart from?

All Andaman Surprise tours depart from Royal Phuket Marina, located at 68 Moo 2, Thepkasattri Road, Kohkaew, Muang, Phuket. Hotel transfers from your Phuket accommodation are included in the tour price — our team will arrange pick-up and drop-off for you.

Frequently Asked Questions

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